Return & Refund

For most items, you may initiate a return for refund of the purchase price (not including shipping) within 30 days of receipt. Items returned between 31 and 60 days after receipt will only qualify for a store credit. Items cannot be returned or exchanged after 61 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.

 

To qualify for a general return, the items(s):

 

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed
  • Must be in the original manufacturer’s box and packaging
  • Must not have any writing on the original packaging
  • Must not be missing pieces
  • Must not be clearance/liquidations/closeout
  • Must not be an appliance (appliances only qualify if defective)

 

This document was last updated on May 05, 2020